From Client Engagement to Intelligent Operations


A practical breakfast panel for insurance leaders under increasing pressure to do more with less.
Welcome to "From Client Engagement to Intelligent Operations," a curated breakfast experience designed for professionals in the insurance sector.
This event brings together insurance and technology leaders for a focused, in-person discussion on how insurers are using data, digital platforms and AI to retain customers, streamline operations and drive sustainable growth.

Insurance leaders are being asked to do more with less: improve client experience, reduce churn, increase efficiency, and drive growth in an increasingly complex market.
​
Many organisations are still held back by disconnected systems, fragmented data, and manual processes across sales, servicing, claims, underwriting, and operations.
The real opportunity isn't more technology. It's connecting people, processes, data, and systems to enable faster decisions, greater visibility, and better customer outcomes.
​
In this session, we'll discuss practical approaches to:
-
Improving retention and customer outcomes
-
Reducing operational inefficiencies
-
Leveraging AI and automation effectively
-
Getting more value from existing technology investments
​
​
Guest Speakers

Brendon Rubie: Brendon works closely with insurance organisations to align business strategy and technology execution.
​Danny Kondrajian: Danny is an experienced insurance leader with a strong background in claims management, risk management, and operational improvement.
​
Peter Watts: Peter advises insurers on technology strategy, CRM, data platforms, and transformation initiatives that support growth, visibility, and operational excellence.
Agenda Recap
7:30am - 8:00am: Arrival, coffee & networking
​
8:00am - 8:05am: Welcome & Introduction
​
8:05am - 8:50am: Panel Discussion
​
8:50am - 9:00am: Live Q&A
​
9:00am - 9:30am: Breakfast & Networking
Offering everything you need
to succeed

Why Solentive?
With over 30 years of experience in digital transformation strategy, AI, design, software development, and managed services, we are a trusted partner for all the technology needs of large enterprises and mid-market companies in the APAC region.
-
We provide Wholistic solutions that focus on outcomes and consider People, Process and Technology. This ensures technology solutions land and get you real business results.
-
We deliver a fit-for-purpose solution, as our expertise across products, low-code and custom solutions enables us to use a variety of technology solutions to achieve results; avoiding the typical “square-peg, round-hole” scenario.
-
We believe in making technology accessible and provide a capability building approach, that balances empowering your team with filling gaps in your software capabilities. Leaving the heavy lifting to us means you can balance cost & control with innovation & empowerment​.