Microsoft Copilot -
Separate Hype from Reality
Webinar recording, key demo videos and answers to all your questions below!
Explore how Microsoft Copilot can deliver real impact for your business.
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AI is transforming the way we work, and Microsoft Copilot is at the forefront of that change. To help you better understand its practical benefits, we've pulled together some useful resources from our recent webinar, including the full recording, short demo videos, and answers to common questions.
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Whether you are just starting to explore AI or you're looking to get more from your existing tools, we hope you find these insights valuable.
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Common Questions:
​How does Copilot use OpenAI externally (per the slide) but keep the proprietary information internal?
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Answer: At a high level, Microsoft hosts its own instance of OpenAI Models in the Microsoft Azure Cloud Platform, which is separate from the public ChatGPT. The data sent to the Microsoft instance for responses, is also separate from the Microsoft-hosted Training Models. Therefore, your data is kept internally to your organisation.
Do I need to be exposing my data endpoints to Copilot to maximise the quality of responses I get from it?
Answer: Copilot will provide you the quality and completeness of responses depending on your data and the systems it has access to. If you have crucial data in non-Microsoft 365 apps, then you should prioritise connecting these other systems via the relevant Copilot edition (e.g. Copilot for Sales to connect Salesforce, etc.) or connect/design/extend your own Copilot using Copilot Studio. Contact us if you need assistance.
Can Copilot interrogate/integrate with NVivo? How about Blackbaud’s Raiser’s Edge NXT?
Answer: Yes, assuming third party vendors have modern industry standard APIs or Microsoft-compatible integrations that surface your relevant data, it should be possible to connect via creating a customised Copilot using Copilot Studio. If a third party vendor does not, and instead has a legacy or non-standard integration endpoints, it may still be possible however it would require a more advanced custom integration by a specialist. Contact us if you need assistance.
What processes do you follow to ensure data security, privacy and the correct role access?
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Answer: At a high level, it starts with the Data Strategy to set the course for how your organisation approaches its use of data, followed by introducing a Data Governance Framework and the supporting organisation structure, followed by implementing Data Security protocols. Contact us if you need help.
