Your business thrives on efficiency and trust; but outdated processes, increased competition, affordability issues, customer churn and operational bottlenecks can hold you back.
Solentive helps you tackle these challenges head-on with fit-for-purpose technology designed for insurers.
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Inefficient Claims Processing:
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Claims that fall well within policy boundaries should move seamlessly from submission to payout without human intervention, but these are slowed down due to manual workflows. If you're struggling with delays and inefficiencies, automation is the answer. Solutions that support straight-through processing (STP) eliminate unnecessary delays, ensuring simple claims are reviewed, approved, and paid instantly.
Limited Fraud Detection Capabilities:
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Balancing speed with accuracy can be a challenge and fraudulent claims can go unnoticed without robust detection systems. AI-powered triage flags suspicious claims for review and automates decision-making to prioritise efficiency and accuracy.
Customer Retention Challenges:
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In a competitive market, slow claims and generic interactions drive customers away. Speedy processing and personalised experiences are critical to keeping policyholders loyal.
Employee Burnout:
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Your team is bogged down by repetitive, manual tasks, reducing engagement and productivity. Enhance employee satisfaction by automating routine processes and letting your team focus on more valuable, fulfilling work.
What's Holding You Back?
Trusted by:
Solentive's Solutions:
At Solentive, we focus on business led solutions that drive results. We bring a combination of low-code platforms, AI-driven tools, and tailored know-how to meet the unique demands of the insurance industry:
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Streamlined Claims Processing: Automate STP via InRule to handle routine claims effortlessly, empowering your SMEs to manage business rules & workflows without code.
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AI-Powered Fraud Detection: Identify high-risk claims and utilise InRule's Predictive Machine Learning to reduce inaccurate payouts, decrease costs and improve revenue.
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Customer Retention with CX Tools: Leverage Dynamics 365 (D365) to create seamless, personalised customer journeys that provide a 360-degree view of the customer, interacting with business rules to build customer loyalty and retention.
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Personalised Pricing and Policy Management: Use generative AI to deliver tailored pricing strategies and proactive policy reviews.
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Improved Productivity and Employee Retention: Use AI, low-code & integrated products to free up your team to focus their efforts where they are needed most.
Solentive empowers you with the tools and expertise to solve today's challenges and future-proof your business
“InRule has proven to be a great decision. Aside from providing a better rules development experience (compared to our previous rules engine) the runtime has been stellar. We also have a reliable partner in Solentive, something that was lacking earlier”
Adrian Falcao, Enterprise Design Architect
Unlock the Benefits
Boost Productivity:
Automating routine end-to-end claims processing and triage allows your team to focus on high-value tasks, increasing overall efficiency and throughput.
Reduce Revenue Leakage:
Eliminate errors and inefficiencies in claims handling. Our solutions ensure that valid claims are processed without delays, and fraudulent or high-risk claims are flagged early, safeguarding your bottom line.
Win & Retain Customers:
Faster claims resolutions and tailored customer interactions create positive experiences that drive loyalty and reduce churn. Happy customers are more likely to renew policies and recommend your services.
Gain Actionable Insights: AI-driven analytics provide a clear view of trends in claims, customer behaviours, and operational bottlenecks. Use these insights to refine processes, improve offerings, and stay ahead of the competition.
Improve Employee Engagement:
By removing the burden of repetitive, manual tasks, your workforce can focus on strategic and creative problem-solving. A happier, more engaged team means reduced turnover and better service delivery.
Strengthen Competitive Advantage:
Embrace cutting-edge technology that positions your business as an innovator in the insurance space. Faster processes, better outcomes, and enhanced customer trust set you apart from the competition.
Watch These Teasers!
How can technology like InRule and Microsoft Copilot benefit your organisation?
Watch these videos to find out more.
