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How insurers combine rules, AI, data and human judgement to improve underwriting speed, consistency and governance.
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Underwriting teams are under increasing pressure to make faster decisions, improve consistency, reduce avoidable referrals and demonstrate stronger governance.
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Join Solentive and DecisionRules for a practical demonstration on how leading insurers are modernising underwriting decisions while maintaining transparency, accountability and human judgement.
We will present a practical underwriting scenario demonstrating:
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Eligibility validation
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Risk assessment
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Accept / Decline / Refer outcomes
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Rule changes and governance controls
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NIBA Accredited - Brokers receive 1 point for attendance
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Why Underwriting Remains a Priority Investment Area
Most insurers already have underwriting rules.
The challenge is that those rules are often distributed across systems, spreadsheets, workflows and applications, making them difficult to manage, explain and evolve.
As insurers continue investing in digital transformation and AI, underwriting leaders face several common challenges:​
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Growing Referral Volumes
Too many low-value referrals prevent underwriters from focusing on complex and commercially important risks.​
Slow Rule Changes
Business teams often rely on technology teams to implement relatively simple underwriting changes.​
Inconsistent Decisions
Different channels, products and systems can produce inconsistent outcomes.
Governance & Explainability
​Regulators and executive teams increasingly expect transparency, traceability and accountability for critical decisions.
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Why This Matters Right Now
Enhanced Underwriting
Industry research identifies enhanced underwriting and risk assessment as a priority area for AI investment across Australian insurers.
Governance Expectations
Regulators are calling for stronger governance, accountability and risk management as AI adoption accelerates.
Operational Efficiency
Insurers continue investing in automation and decision modernisation to improve speed, consistency and customer outcomes.
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The challenge isn't whether underwriting decisions should be modernised.
The challenge is determining the right combination of technology, data and human judgement to improve outcomes without introducing unnecessary risk.
Who Should Attend?
Designed for insurance leaders responsible for:
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Underwriting & Risk
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Operations & Transformation
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Technology & Digital
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Data & AI
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Risk, Governance & Compliance
Whether you're actively modernising underwriting or simply questioning whether your current processes, rules and systems are helping your team make decisions quickly enough, this session will give you practical ideas to take back to your organisation.
Meet The Speakers
Two perspectives. One underwriting challenge.
Brendon Rubie brings Solentive's business-led, technology-agnostic perspective, while Erik Lehocky brings specialist expertise in decision automation and business rules. Together, they'll explore how insurers can make underwriting decisions faster, more consistent and easier to govern, without losing the human judgement that matters.
Brendon works closely with insurance organisations to align business strategy and technology execution.
He brings a commercial and customer-focused perspective to decision intelligence, growth, retention and operational performance, helping organisations identify where better decisions can deliver meaningful business outcomes.
Erik Lehocky is a business technology and decisioning specialist with deep experience in decision automation, business rules and enterprise software.
He works with organisations to modernise complex decision processes, bringing business and technology teams together to create more agile, transparent and manageable decision-making.
