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10-Step Guide: How to Develop a Digital Technology Strategy for a Mid-Sized Business

In today's digital age, technology is not just a luxury for large corporations; it's a necessity for mid-sized businesses to thrive and stay competitive. Developing a digital technology strategy is crucial to harness the power of technology effectively.


Drawing from three decades of expertise in strategy, Solentive has crafted a 10-step guide to help mid-sized businesses create a digital technology strategy, tailored to their unique needs.


1. Define Your Business Objectives

Start by identifying your specific business objectives. What are you trying to achieve with digital technology? Is it to streamline operations, enhance customer experiences, expand market reach, or improve overall efficiency? By defining clear objectives, you'll set the direction for your technology strategy.


2. Assess Your Current Technology

Evaluate your existing technology infrastructure. What systems, applications, and tools are you currently using? Determine what's working well and what needs improvement. Engagements with Solentive always begin with a strategic review and analysis, which provides a baseline for your strategy and helps identify gaps that need addressing.


3. Understand Your Market and Industry

Stay informed about industry trends and the digital landscape. What technologies are your competitors adopting? Are there emerging trends that could impact your business? Understanding the broader market and industry context will help you make informed technology decisions.


4. Budget and Resource Allocation

Determine your budget for technology initiatives. Consider both short-term and long-term investments. Allocate resources for hardware, software, staff training, and ongoing maintenance. It's essential to strike a balance between cost-effectiveness and quality. Solentive offers a Digital Strategy Roadmap, that enables you to optimise your technology spend and determine the right capabilities and resources to ensure success.


5. Identify Key Technology Solutions

Based on your business objectives, select specific technology solutions that align with your needs. This might include customer relationship management (CRM) software, data analytics tools, cloud services, or cybersecurity solutions. Choose technologies that will have the most significant impact on your business goals.


6. Integration and Scalability

Ensure that your chosen technology solutions can integrate seamlessly with your existing systems and support scalability. A scalable technology infrastructure allows your business to grow without major disruptions. Think long-term and consider how your technology will adapt to future needs.


7. Data Security and Privacy

Prioritise data security and privacy. Mid-sized businesses are not immune to cyber threats. Implement robust security measures, including encryption, firewalls, and regular security audits. Comply with data protection regulations to safeguard customer information and maintain trust.


8. Employee Training and Change Management

Technology adoption requires your team to adapt to new tools and processes. Invest in employee training and change management to ensure a smooth transition. Employees should feel comfortable and confident using the technology to achieve your business objectives.


9. Implementation and Monitoring

Execute your technology strategy in phases and monitor the progress and outcomes closely. Are you meeting your objectives? Are there any roadblocks or challenges? Adjust your strategy as needed to ensure it remains aligned with your business goals.


10. Continuous Improvement

A digital technology strategy is not static; it's an evolving roadmap. With Solentive’s CTO-on-demand service, we continuously assess your technology landscape, stay updated on innovations, and are ready to adapt to changing circumstances. It is important to embrace a culture of innovation and improvement.



A well-crafted digital technology strategy is a vital component of success for mid-sized businesses. It aligns your technology investments with your business objectives, ensuring you remain competitive in a rapidly evolving digital world. By following these steps and staying committed to continuous improvement, your mid-sized business can navigate the digital landscape effectively and thrive in the years to come.


If you require further advice or would like to discuss your specific digital transformation project, speak to one of our experts today.

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